Case study on a restaurant operations management (Ks Biryani) Essay

Case study on a restaurant operations management (Ks Biryani) - Essay Example The restaurant currently has 35 working-individuals to meet the appetite of the customers with their delicious variety of food. With the help of these employees, the restaurant serves almost 250 individuals every day. The chain of restaurant comprises of 2 takeaways and a restaurant. Each takeaway counter interacts nearly with 50 individuals each day while the restaurant has the capacity to serve 120 people during its operational time. The company was established in 2006 with an aim to provide its customers with high quality food to satisfy their appetite. Even though the company started with just a takeaway store, it expanded in terms of location and size in its forthcoming years. The company was just in its introductory stage when it opened its second takeaway outlet in 2008 and its third outlet; a restaurant, in the following year. With promising growth and opportunity ahead, the company is planning to inaugurate its third takeaway store in Jeddah; the heart of Saudi Arabia, in the second quarter of 2013. To provide the customers with high quality and delicious food, the company has several expansion plans for the upcoming years. These plans include expansion and opening the company’s takeaway and restaurants at Jeddah Airport to attract as many customers as possible. Another plan of the company is to open their restaurant in the heart of Mecca and Medina; the two most holy places as it promise great business potential. The management of the company is based on hierarchical structure; the employees report to the manager, who then reports to the top management. The hierarchical structure could also be observed in the takeaway stores; two chefs, two cashiers, one cleaner and a delivery boy. The hierarchical structure eventually helps the company to earn 22,500 pounds on monthly basis. The company started its operation in June 2006 and during the next six months the company had to face lots of setbacks. The store was not even able to reach its break-even point due to which the com pany had to re-introduce its takeaway store with completely different marketing strategies. The re-launching decision was taken after critical analysis of the business with consistent feedback from the employees. After changing the marketing strategies, the company’s sales boosted rapidly due to which another location was added within a year. To eliminate any mistake from the senior management, the launching of second takeaway store was done under the guidance of external consultancy which was hired to set the basic operational policies and processes. The hiring of external consultancy was aimed to assure the senior management regarding the structured and transparent work culture in the company. With continuous improvement in terms of sales and stability, the company launched its first restaurant based on the management techniques; risk management, quality management, capacity planning etc. This report would provide extensive knowledge regarding the different operational mana gement concepts applied by the company and the challenges

Macro O Assignment Example | Topics and Well Written Essays - 750 words

Macro O - Assignment Example The impressive employment and inflation figures in Germany may be attributed to sound economic policies that the country has held over the years. For instance, by reducing public spending and ensuring high standards of accountability in the government’s system, Germany was able to withstand the turbulent effects of the European debt crisis that affected some European countries, though the debt crises affected other Eurozone members leading to the current inflation rate in Germany. The country has the Euro as its main currency though undervalued compared to Deutschmark’s real value. Moreover, Germany is one of the countries that have managed to raise the working hour flexibility and reduction in structural unemployment. These factors have been critical in sustaining Germany’s economy, leading to a sound job market that translates in a low unemployment rate. Strong fiscal policies in public spending and deficit cuts have led Germany to reduce its debt burdens, a si gnificant step towards controlling its inflation rates. However, Germany’s unemployment rate may be blamed on its transition system of education that holds many youths in vocational schools, which hardly translate to real job opportunities. Such transition schools do not offer skills that are relevant in the market, with graduates from these centres failing to secure jobs. One way to reduce the unemployment rate is to deal with policies that would encourage Foreign Direct investments, FDIs. Currently, FDI in Germany stands at $40.4 billion (Heritage Foundation, 2013). This is not enough for a country with a sound economy and better export terms than its Eurozone members are. By attracting FDIs, more economic activities will spur across the country, suggesting more employment and reduced inflation rates. 2. German fiscal policies are designed with a view to reduce unemployment levels and prevent any recessionary forces in the economy. For instance, in 2010, the government had to cut more than 14 million euros in taxes; in 2011, the government agreed to cut another 24 million in income taxes (Stifftung, 2013). The benefit of tax cuts as a fiscal policy in Germany was that the government managed to close a significant recession gap. The result was stimulated economic growth through encouraged consumption. Furthermore, the economy had a better chance to readjust while the government concentrates more in job creation. This explains why Germany has a stable economy considering the low taxation and increased employment opportunities. However, the disadvantage was that the government through these tax cuts reduced its budgetary allocations to important sectors in the development of the country. The country could have funded social development projects with the huge amounts of taxes forfeited in tax cuts. The European Central Bank is mainly responsible for Germany’s monetary policies (Stifftung, 2013). When the bank raises interest rates to curb rising in flation rates, the result is a change in the cost of living considering commodities will have unstable prices as a response to the interest rates increase. Most Germans would have to save rather than spend, faced increased costs of borrowing that hampered developments and higher interests rates for government debts. The increase would have a negative effect on both the government and Germans in general and may have slowed down development. However, such an increase in interest rates

Ignorance Of Physical Health In Mental Illness

Ignorance Of Physical Health In Mental Illness According to World health organization, Health is a state of complete physical, mental and social well-being not merely the absence of disease and infirmity. From this definition it can be inferred that health includes three major aspects and consideration of all aspects of health while providing care to the patients is very important. This definition applies on both psychiatric and medicine field because without holistic care it is impossible to achieve a complete state of wellbeing. The health care professionals taking care of physically ill patients also consider their mental health (Sturgeon, 2007). On the other hand physical health of patients with serious mental illness is neglected which leads to high premature mortality rates in this population group (brown, 2012).Writing on this topic will help in understanding about importance of holistic care in mental health care setting. According to (Thornicroft, 2011) 20-year mortality gap for men, and 15 years for women, is still experienced by people with mental illness in high-income countries. The combination of lifestyle risk factors for chronic diseases, higher rates of unnatural deaths and Poorer physical healthcare contributes to this scandal of premature mortality. It shows that high mortality rate in mentally ill patients is due to the ignorance of physical health so it is important to consider the physical health of such patients to maintain good quality of life. Likewise, I have witnessed the ignorance of physical health during clinical in Karwan-e-Hayat.18 years old female was admitted in Karwan-e-Hayat with diagnose of schizophrenia. On clinical day I saw that she was sitting in her bed shivering and constantly going to wash room. I informed staff about her condition but they ignored and say she will be all right. Next day she was in same situation, looking very tired and anxious again I informed staff but they did not do anything. Next week when we went there I asked staff about her condition they told that she was suffering from severe diarrhea and was admitted in Zia-u-din hospital. Reflecting on this scenario its very upsetting that staff are ignoring physical health of patients which leads to more distortion of their health, economic burden, and many other unexpected out comes such as death and serious illnesses. Mentally ill patients are more prone to physical illness then the general population because of many reasons such as lack of exercise, high rates of smoking and poorer diet contributes to higher rates of hypertension, high plasma cholesterol and triglycerides, diabetes, obesity, cardiovascular disease, cancer, and respiratory illness etc. (Chacà ³n, 2011). Moreover some researches also show that there is strong genetic relationship between some psychological and physiological illness such as diabetes and schizophrenia that people with diabetes have the tendency to get schizophrenia. Patients with severe mental illness are unable to maintain a healthy behavior which leads to many serious physical illnesses. So it is the duty of health care professionals to provide holistic care to these patients. Further somatic pain is also a reason for example, when such patient complains about pain staff perceives it as somatic delusion and they did not do any assessment which leads to further con sequences. Thornicroft (2011) states there are many barriers which contribute to physical illness. He gives the concept of diagnostic overshadowing that people with mental illness receive worse treatment for physical disorders. For example people with co-morbid mental illness and diabetes that presented to an emergency department, were less likely to be admitted to hospital for diabetic complications than those with no mental illness. It may be also due to the negative stereotyping and stigma related to the illness. Furthermore workload and shortage of staff is a factor because of workload the staff is unable to give time to individual patient. On the other hand lack of trained staff, lack and ignorance of daily assessment by trained staff leads to various physical health problems in mentally ill patients. For example in the above mentioned scenario the patient was shivering and was frequently going to washroom but the staff did not take notice of it and later it was found that the patient was having severe diarrhea. Brown(2012) added that health disparities experienced by these people is due to poverty, social isolation, problems accessing health assessment or lack of resources from management like tools and equipments to assess the physical symptoms of patients e.g. there is no BP cough to assess the BP of patients. Moreover mentally ill patients are unable to identify problem in their own body because of altered thought process and side effects of psychotic medication such as seizures, hypotension extra pyramidal symptoms these all factors contribute to serious physical illnesses. According to Maslows Hierarchy of Needs physical needs and health are most important to be fulfilled. He says that physiological needs are deficiency needs, meaning that these needs are important in order to avoid unpleasant consequences. These physiological needs include the most basic needs that are important to survival, such as the need for water, air, food, sleep, and health. So from this model we can infer that physical health and needs are very important in order to maintain a healthy life. Mentally ill people are appearing to give less priority to their physical health needs. Health promotion for such people should aim to raise awareness of variable high-risk lifestyle factors and their control (Buhagiar, 2011). For example it is the responsibility of health care providers and family members to provide awareness to the clients about reducing risk factors that cause physical illness such as sedentary life style, smoking, drug abuse, and consumption of unhealthy diet. Additionally (Buhagiar, 2011)added that locus of control in mentally ill patients is external as compared to physically ill patients, so here comes the main role of health care providers and family members to change their behavior and performing daily assessment of such patients. The timely assessment will help care givers to act pro-actively and take prophylactic measures to control behaviors and diseases in mentally ill patients. Furthermore (Tsay, 2007) explain that we need multidimensional strategy to reduce disparities in physical health of mentally ill patients. For example integration of mental and physical health services will be of some benefit like in above discussed scenario the patient was only receiving care for mental illness, so to provide holistic care the management of such organizations should focus on both mental and physical aspects of health and make sure the availability of physicians and equipments needed for the assessment, treatment and health promotion of such patients. In addition (brown, 2012) mental health nurses and clinicians should play an active role in health promotion, primary prevention and the early detection and management of physical health problems. This would only be achieved when the health care providers are trained and competent in their skills such as therapeutic communication, proper physical assessment, and other psychomotor skills. So the management of any health care organization should arrange different training sessions for providing latest and reliable information that will help staff to provide holistic care, to refresh their knowledge with new researches and make sure the ongoing evaluation and analysis of training sessions. Thus the improvement in all these aspects will help care givers to provide holistic care to mentally ill patients and contribute to complete state of wellbeing. In conclusion, the physical health of mentally ill patients should be part of the field of action of psychiatric practitioners. Health consists of physical, mental, and social aspects, consideration of all three aspects is very essential; change in one aspect will lead to distortion of health. There for it is the duty of health organizations and health care providers to prevent illness promote and restore health and to do screening, diagnosis, and treat physical illness of mentally ill patients. Here my suggestion is that as health care professional we have to consider all three aspects of health and it is our duty to provide holistic care to the patients to achieve a complete state of health.

A Comparison Of The Knight And The Squire In Chaucers The Canterbury Es

In the medieval period that is described by Chaucer's Canterbury Tales, chivalry was perhaps the most recognized quality of a true gentleman. This quality is explored in Chaucer's two characters of the warrior class, the Knight and the Squire. The squire is the son of the Knight; both ride gallantly and have the air of true gentleman warriors. However, the two are very dissimilar despite their appearances. The Knight possesses the true qualities of chivalry, devotion to service, constancy in humility, and honesty. The Squire possesses none of these qualities truly; instead his demeanor is one that is less honorable and virtuous. Although both claim the same vocation, the Squire and the Knight display contradicting attitudes in respect to dedication, material possessions, and sincerity. The main point in the description of the Knight was the abundance and importance of his battles, while it was the least mentioned aspect in the Squire. The entirety of the Squire's military experience is named in two lines, "he had seen some service with the cavalry/ If Flanders and Artois and Picardy," perchance a direct consequence of the Squire's youth (5). The list of the Knight's battles clearly dominates the text of his description, running many lines. He had embarked ".along the Mediterranean coast" to such places as Alexandria, Lithuania, Russia, Granada, Algeciras, North Africa, Benamarin, Anatolia, Ayas, and Attalia (4). Not only were the battles of the knight more numerous, they were more extensive and required lengthy travels to far-away lands. The Squire had "done valiantly in little space" in these battles, but had not distinguished himself from his peers. This is implied when it is said that he had only seen "some service with the cavalry" (5). The Squire had pursued no noteworthy errands in the interest of chivalry like his father. The "distinguished knight", on the other hand, was very chivalrous because of his unconditional dedication (4). He had been in "fifteen mortal battles" and "always killed his men" which supports that he is committed to his work, as opposed to the Squire, who possessed a distracted attitude (4). "He could make sons and poems and recite, / Knew how to joust and dance, to draw and write" and so has focused his time and energy to many other things (5). The S... ...agility", he did not use it to the full extent that his father used his own. In all aspects, in comparison with his own contradictory behavior, and in comparison with the Knight's behavior, the Squire is shown to be less than sincere in his chivalry. The Knight and the Squire have distinctly different attitudes towards their vocation. As a result, they are complementing images of the medieval warrior. The Knight is the romantic image that all true knights aspire to, generously practicing such chivalrous qualities as dedication, humility, and sincerity. Contrasting this, however, is the image depicted by the Squire, that of an imperfect knight who was to some degree boastful, lusting, or superficial. The Squire was never directly criticized by Chaucer, but the implications that resulted from the description amounted to an extravagant, un-chivalrous image, perhaps a reflection of the actual knights of Chaucer's day. Therefore, Chaucer was not merely comparing two knights and defining the virtues that comprised chivalry, but on a bigger scale was revealing the corruption of humanity by comparing the difference between the realities of our humanity with the ideal of perfection.

China especially Essay

â€Å"River Town: Two years on the Yangtze† is a book written by Peter Hessler describing how his life was in China. This is a book he wrote during his years in rural China when he was an English teacher. During this period, he was working for the Peace Corps in Fuling, a remote town located along Yangtze River. This was even before westerners became common in mainland China. In fact during this time, Hessler was one among the only four westerners in the whole rural town full of hundreds of thousands of people. He provides an account on his everyday struggles with the culture and language of the Chinese people. He tells how he teaches his English students on Shakespeare using the Chinese twist and the way communist party bureaucracy sometimes becomes a hurdle to some developments. Of much interest is the manner in which the education system in china is described as one of the most standardized. According to Hessler (34), students had the responsibility of cleaning the classroom. As explained, there are a lot of responsibilities for Chinese students in their system as they had to wash the blackboards between classes. Moreover, they had to clean the windows and the floor twice a week. Students are required to obey and accomplish their obligations and if for example the cleaning of the classroom was not adequate, they would be fined (Hessler 34). Here, students are fined if they miss morning exercises, if they skipped classes, returned late to the dormitories during the night and if they failed in the examinations. This is an education system that looks very different from that of America since students here have very little extra cash to spend and it was thus possible for the classrooms to be thoroughly and diligently cleaned. The education system has a place for exercises which is mandatory for all in the morning. Some of the exercises involved pressing two fingers on one’s eyes, cheeks or nose. Typically, children go to school as from 7:00am to 4:00pm. However, the elementary schools start as early as 7:30am. Common subjects here include propaganda, writing, reading and studying mathematics. It is during recess when children are expected to attend relaxation exercises and calisthenics. The schools seem to be overcrowded as there were around forty-five in every classroom pressed together seated on old wooden desks. Children here are accustomed to rote learning and this according to Hessler meant that they had to always follow models even to the point of plagiarism (Hessler 100). Students in this system are inveterate copiers and thus it is possible to get an exactly the same paper from a group of students. In this case, copying is not wrong in the Chinese education system as in their whole school life they are taught to imitate models, accept what they have been told by their teacher without questioning, copy things and this is what they often do (Hessler 100). In this education system, books used were mostly published in China and they had political intent overstated. For example, Hessler cites the example of â€Å"A Handbook of Writing† that he was using during his writing class that had model essay titled â€Å"The Three Gorges Project Is Beneficial† which was in the â€Å"Argumentation† chapter (Hessler 99). There is an explanation on the chapter on benefits and risks associated with the project that had made some to be against it. But in the end there was a transition that summed up everything that the worries of those against the project were justified â€Å"But we should not give up eating for fear of choking. † Thus the writer of the handbook had to focus more on the benefits of the project and thus gave examples of improved transport, more electricity and better control of flood. The conclusion was that the Three Gorges Project had more advantages than disadvantages. This is what the students are supposed to be taught and to write. When they are given a composition, they end up writing the same phrase â€Å"But we should not give up eating for fear of choking. † Thus, in short this means that the system stresses to give students literature that would make them to be more patriotic to the administration. Students are supposed to appreciate the ancient poetry as this is taken to be the strongest part in Chinese literary tradition. In comparison to American schools, the environment in Chinese schools is harsh for any writer due to culture. It is actually very difficult for any Chinese to write on what is happening at the present and especially if that writer wants to use fiction. Most of the outstanding fiction writers in China are exiles and since they had that status for a long time, it is quite difficult for them to write about what happened in the recent past in accuracy. It is actually difficult for writers in China especially due to censorship and political issues. Even the cultural elements make it really hard for them as those who are educated in this society usually look down on the working class and the farmers and they seem to have very little interest in that world. Educated Chinese are more preoccupied on ideas than on stories and individuals (Miller 1). In American schools, the structure involves set questions, worksheets and group activities. Children are required to perform most activities as a group and ample time is awarded for individual work. Moreover, more flexibility is seen in the American education system. The Chinese education system however is more relentless on group mentality. In most cases writers are individuals but unfortunately this is an instinct that is commonly broken in a Chinese classroom. Teaching writing in China has no emphasis on character, narrative voice or perspective. The focus is on getting the kids copy poetic phrases day in day out. Children are taught that they must spout off any set opinions instead of generating something unexpected. They also deal with so much handwriting. This is traditional Chinese education system that focuses purely on other values and skills. Communist system establishes funded film-schools which impart vital technical skills (Miller 1). American education system strives to teach the students on how they can think independently as opposed to the Chinese system that aims to teach the students on imitation. Educators in China teach their students to learn via rote. An American student is given room to ask questions. On the contrary, a Chinese student is not supposed to ask any question but should expect to be taught without his/her contribution. Traditionally, children are taught via rote learning, memorizing all material with no space for asking questions. In addition, there are so many topics that are banned and great amount of time spent to learn numerous Chinese characters that are supposed to be memorized. A classroom in China carries between 40 and 50 students and in some cases this may go up to 60. This number encourages rote learning instead of using discussions and other student-driven activities. American students however have more time to engage in self-driven activities and important discussions that encourage thinking (Hays 1). Works cited Hays, Jeffrey. School Life in China, 2008. Retrieved from http://factsanddetails. com/china. php? itemid=1094&catid=13&subcatid=82 Hessler, Peter. River Town: Two Years on the Yangtze, London: HarperCollins Publishers, 2006. Miller, JFK. Why I Write: Peter Hessler, 2010. Retrieved from http://www. urbanatomy. com/index. php/arts/why-i-write/2770-why-i-write-peter-hessler

Compare Essays Baldwin & Emerson

The focal point of this paper is to compare and contrast the essays, James Baldwins’ In Search of a Majority: An Address and Ralph Waldo Emerson’s Race. Both the writers investigate into the aspects of race and communities and reveal their faith in accordance to their argument. James Baldwin states that to understand and evaluate the aspects of racial differences it is important to understand the true nature of minorities and majorities in a given state or nation.He believes that once the majorities of a country or region is identified it would be logical to understand the reason behind the social strata of the majority. In other words, James Baldwin indicates, according to his thesis or discussion, that â€Å"the only useful definition of the word â€Å"majority† does not refer to numbers, and it does not refer to power. It refers to influence. † (Baldwins, 2006) On the other hand, Emerson believes that race is the fundamental influence and ingredient of success. For his argument, he has constructed his text and taken the English as a model of most influential race.According to his belief the English people are the most dominant and influential race and to prove that he states, â€Å"How came such men as King Alfred, and Roger Bacon, William of Wykeham, Walter Raleigh, Philip Sidney, Isaac Newton, William Shakspeare, George Chapman, Francis Bacon, George Herbert, Henry Vane, to exist here? What made these delicate natures? was it the air? was it the sea? was it the parentage? †. (Emerson, 2006) Thus, Emerson tries to prove that race is the inbuilt and fundamental aspect of success.Thus, both these essays can well be related to each other in the sense that both the writers are trying to find out the fundaments of racism and the dominant features of a social stratum. However, both the writers are looking at the same elements of sociological confluence but from the opposite directions. While, Baldwin feels that the most powerful group of people are those who are the most influential in a given society Emerson feels that the most influential human group in a given society are the one who are the most racially powerful and distinct.Emerson’s claims of dominance of the Englishman starts with their ancestral background of the Germanic origins during the roman era and whom the Romans too found very difficult to handle and impossible to dominate. Then he imposes historical data like the details of the British Empire and the demographic supremacy of the empire at its zenith. To prove his point he indicates, â€Å"It is race, is it not? that puts the hundred millions of India under the dominion of a remote island in the north of Europe.† (Emerson, 2006) On the other hand, Baldwin looks into the matter of arguments in a more contemporary sense. He indicates that there is only a sense of paranoia in the context of xenophobia in modern US. He indicates that, as the population of the Negro community is l ess influential in US society it is obvious that â€Å"It is only too clear that even with the most malevolent will in the world Negroes can never manage to achieve one-tenth of the harm which we fear. † (Baldwins, 2006)If the two arguments are compared in this context we would find that Baldwin’s arguments are induced by a sense of humane appeal and he suggests that all human races have the chance to be powerful and influential at a given condition and thus he suggests that every human race has a fair chance to dominate at a given point of time and at a given point of space. On the other hand, Emerson’s arguments are more fundamentalist in nature and at times it appears that his only intention of writing is to prove English superiority as a race.He tends to forget the entire human history and just focus on the last two hundred years where the English dominated most of the world population. Nevertheless, such conditions came and went for most of the races of the world. There were the Egyptians and Mesopotamians. The Greeks and the Persians were at a high. The Romans, Huns, Mongols and French all had their days in the sun. So, what makes the English better than the rest?The author fails to answer this and chooses to keep these questions out of his text. However, if we take the two arguments together we would find an interesting observation that we could not by approaching them each individually. If that is done we would find that there are some specific notions of success for a race and if the situation and surroundings are in complete alignment with each other there are possibilities that any race can become the dominant race of the world, at least for a period.This is the fundamental revelation of these two arguments that has not been mentioned once in these texts. References: Baldwins, James; (2006); In Search of a Majority: An Address Emerson, Ralph Waldo; (2006); Race; The Complete Works Of Ralph Waldo Emerson; www. davemckay. co. uk; Retrieved on 07. 04. 2008 from http://www. davemckay. co. uk/philosophy/emerson/emerson. php? name=emerson. 05. english. 04